Returns & Exchanges

At MamaOwl, we want you to be completely satisfied with your purchase. If your items are unworn and in their original packaging, you can return them within 28 days of receipt for a full refund or exchange.

1

Initiate Your Return

Log into our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all tags are attached and the products are in resaleable condition.

3

Ship the Package

Affix the provided return label to your parcel and drop it off at your nearest authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects and approves your return, your refund will be processed to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing